Digital is really changing Nowadays retail operates as a result we need to have a unified model that connects to all of these different channels and allows the customer to buy what they want and how they want. Technology is also providing very exciting innovation as to how we can really touch consumers in a different way So we have to focus on really deep customer insights based off of data The retailers that are leading the pack are now having data systems and cloud presence to run machine learning on that data and to analyze the data in ways that help them predict what customers want. For example Amazon has changed the online shopping experience, but the brand is now intent on taking a slice of the physical retail pie too. The go store use a combination of computer vision deep learning, and sensor fusion technology to automate the payment and checkout process. This means that customers can enter the store, pick-up items, and leave without queuing or checking out, while payment is automatically made through the Amazon Go app.
Another example is MULTAN A robot waiter serves a pizza to customers at Pizza.com restaurant.
A pizzeria in Multan has suddenly become the focus of consumers attention, and not particularly because of their tastes. The reason behind is robotic waitress is wandering about the restaurant and serving food to the diners.
And the advantages are increased margins,increased inventory turnover, increased sales growth overall and being able to focus you cant invest everything,so you need to invest where it counts. And the other thing is going forward the stores will become just one channel, but its really a place to go to experience the brand. People want to go back to that personal experience, and technology is allowing that. virtual assistants and chatbots are providing that personal experience that’s says I am here for you I will help you through this journey.
Intermediation:
Intermediation involves the matching of lenders with saving to borrowers who need money by an agent or third party, such as bank,insurance companies.
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